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A group of people reading handwritten information and ideas on display about a Council project. Courtesy of John Mongard

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  • Customer Effort Score Survey

Key Documents

  • document icon Customer Effort Survey Results Summary (382 KB) (pdf)
  • document icon Hardcopy Survey Form - Customer Effort Score Survey July 2023 (1.2 MB) (pdf)
  • document icon Competition Terms and Conditions (104 KB) (pdf)
  • document icon Customer Satisfaction Survey 2022 Final Report
  • document icon Final Customer Charter (457 KB) (pdf)
  • document icon Scenic Rim Regional Council Customer Experience Strategy 2021 - 2023